Customer Focus

Customer focus is a top priority for TICTS. Our focus is to provide excellence in container services through the dedication of our staff and highly motivated workforce coordinated through the customer services section.

This provides flexibility and improves thoroughness in dealing with individual customers. All customers have common needs – the need for the right services in time and in the right place. As a company we know what our customers value and that counts for their differences.

It is our responsibility to capture those differences into excellence of services with difference and diversity that makes us a competitive and the most preferred port operating company for eastern and southern Africa.