Import Process


The Clearing and Forwarding Agent (CFA) must have obtained a CUSTOMS RELEASE ORDER (CRO) from TRA and a DELIVERY ORDER (DO) from a Shipping Agent and lodge the documents to TICTS Billing Office on line

TICTS will verify the details in the documents provided against TANCIS and the delivery details from Shipping Lines.

TICTS will then raise an invoice for TICTS charges and TPA Wharfage for consignment cleared under single customs territory regime (SCT)

The CFA must then settle all charges with the TICTS’s through Bank


Once payment is made the CFA take the invoice for confirmation of payment at billing Office.

After confirmation of payment of all TICTS dues, CFA presents at customer service the Tax invoice, truck registration card, driver’s license and his TICTS ID for delivery booking.

TICTS customer service checks if there is any additional storage before making any booking. If there is an additional storage, an MPS (Miscellaneous Port Storage Invoice) shall be raised.

Once TICTS is satisfied with all documentations, the CFA is advised of the available Booking slots for selection.


Booking Slots are created automatically in nGen (TICTS new operating terminal system.) These slots are for all Terminal Bookings i.e. Road Deliveries, TRA Verification, and Truck Loading at RMG and Rail Wagons. Depending on the present yard containers density,

TICTS open Slots as follows. (All figures are Per Day)

.  Road Deliveries – up to 700 Containers.

.  TRA Verification- up to 80 Containers.

.  Truck Loading at RMG - up to 30 Containers.

.  Rail Wagons dependent on the number of Wagons available.  


Delivery office Clerks encode all Tax invoice details, CFA- ID no, Truck and Driver particulars in the System to produce an EIR (Equipment Interchange Report).

The EIR will indicate the Delivery date, Entry time, Entry gate, Container’s particulars, etc.

EIR is handed over to the CFA to allow entry of the Truck.

The CFA must therefore arrange for a truck to arrive at the Port ahead of the booking time, So as to allow for entry and collection of the containers within the specified time.