Import Process

Import Process


The Clearing and Forwarding Agent (CFA) must have obtained a CUSTOMS RELEASE ORDER (CRO) from TRA and a DELIVERY ORDER (DO) from a Shipping Agent and lodge the documents to TICTS Billing Office on line

TICTS will verify the details in the documents provided against TANCIS and the delivery order details from Shipping Lines.

TICTS will then raise a proforma invoice for TICTS charges and TPA Wharfage for consignment cleared under single customs territory regime (SCT) and send to CFA automatically through the registered e-mail addresses with TICTS.

The CFA must then settle all charges with the TICTS’s through Bank


Once payment is made the CFA take the invoice for confirmation of payment at billing Office.

After payment confirmation of all TICTS dues, CFA depending on his/her own delivery arrangements will presents at customer service the Tax invoice, truck registration card, driver’s license and his TICTS ID for delivery booking.

TICTS customer service checks if there is any additional storage before making any booking. If there is an additional storage, an MPS (Miscellaneous Port Storage Invoice) shall be raised.

Once satisfied with all documentations, TICTS will advise CFA on the available Booking slots in accordance with the yard block.


Booking Slots are created automatically in nGen (TICTS new operating terminal system.) These slots are for all Terminal Bookings i.e. Road Deliveries, TRA Verification, and Truck Loading at RMG and Rail Wagons. Depending on the present yard containers density,

TICTS open Slots as follows. (All figures are Per Day)

.  Road Deliveries – up to 700 Containers.

.  TRA Verification- up to 80 Containers.

.  Truck Loading at RMG - up to 30 Containers.

.  Rail Wagons dependent on the number of Wagons available.


Delivery office Clerks encode in system the details for, CFA- ID no, Truck and Driver particulars to produce an EIR (Equipment Interchange Report).

The EIR will indicate the Delivery date, Entry time, Entry gate, Container’s particulars, etc.

EIR is handed over to the CFA to allow entry of the Truck.

The CFA must therefore arrange for a truck to arrive at the Port ahead of the booking time, so as to allow for entry and collection of the containers within the specified time.